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Halifax Town Hall, 499 Plymouth Street, Halifax, MA 02338 • Phone/Hours
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See Click Fix - Halifax Mobile App
The Town of Halifax is now using a new program that will allow residents to report quality-of-life issues and request services through an online and mobile interface. Powered by SeeClickFix, the place-based reporting Commonwealth Connect platform allows residents to document neighborhood concerns and improvements alike, ranging from litter and flooding to damaged sidewalks and malfunctioning traffic signals.

With the online and mobile reporting platform, residents can report quality-of-life concerns through service request categories via Halifax's website at http://www.town.halifax.ma.us/Pages/HalifaxMA_Webdocs/seeclickfix, or use mobile applications available for download from the Town's web site. When submitting issues via mobile app, for example, residents can provide locational, descriptive, and photographic information as they see the issue in real time. Once the resident submits an issue, the person reporting the issue, the Town, and anyone ‘watching’ the area will receive an alert. Halifax can then acknowledge the service request, route it to the proper department, and update the request—and residents following the issue—once it has been resolved.

Launched in 2008, SeeClickFix allows citizens anywhere in the world to report and monitor non-emergency community issues, ranging from potholes and planted trees to garbage and graffiti. Through web and mobile applications, as well as embeddable widgets, SeeClickFix empowers citizens, community groups, media organizations, and governments to work together to improve neighborhoods. It is the most widely distributed citizen-reporting tool in the country, having recently surpassed 1 million fixed issues.  

In 2012, the Commonwealth of Massachusetts initiated a grant program to launch the platform, powered by SeeClickFix and titled Commonwealth Connect, to communities throughout the state.

 
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Town of Halifax • 499 Plymouth Street • Halifax, MA 02338
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